Hotel Policies

HOTEL POLICIES

  • Check-in time: After 14:00 hrs.
  • Check-out time: Before 12:00 noon
  • Child policy: Two children below 10 years of age can stay free of charge, with existing bedding only. Extra bed, mattress and Breakfast subject to charge.
  • Guarantee policy: All reservations need to be guaranteed with a valid credit card, credit cards will be pre-authorized for one night charge on day of arrival, declined credit card bookings and non-guaranteed reservations will be released at 16:00 hrs. on day of arrival
  • Cancellation policy: Strictly 24 hours prior to arrival date, late cancellation charges are minimum one night charges with tax and service charge.
  • No-show policy: All no-show reservations will be charged one night charges with tax and service charge and the booked nights will be automatically released.
  • Pet policy: Strictly no-pets allowed under any circumstances.
  • Visitor policy: Photo Identification needed. Charges apply after 20:00 hrs. Hotel reserves rights of admission.
  • Payment policy: Strictly cash, credit or debit card only.
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